At Haelan, we specialise in reliable, high-quality appliance service and repair across Surrey and London. From everyday household essentials to specialised appliances, our mission is simple: to keep your appliances running smoothly with minimal disruption to your day.
Our experienced technicians are trained to diagnose and repair a wide range of appliances quickly and efficiently. We believe great service starts with clear communication, honest advice, and workmanship you can trust. That’s why we focus on practical solutions, transparent pricing, and repairs that last.
Whether it’s a washing machine that won’t spin, a fridge that’s lost its chill, or an oven that’s stopped heating, Haelan is here to help. We work with most major appliance brands and use quality parts to ensure dependable results.
Proudly serving homes and businesses throughout Surrey and London, Haelan combines technical expertise with a friendly, customer-first approach. When something breaks, you can count on us to get it fixed – professionally, promptly, and properly.
Haelan – smart repairs, done right.
Expertise
At Haelan, we believe a repair should last – not just get you through the day. That’s why every job we carry out is completed with careful attention to detail and a commitment to high standards of workmanship.
We use new, high-quality replacement parts whenever a component needs changing, ensuring reliability, safety, and long-term performance. By avoiding worn or refurbished parts, we help reduce repeat faults and extend the life of your appliance.
Our technicians follow manufacturer-recommended procedures and best practices on every service visit. Combined with thorough testing before we leave, this approach gives you confidence that your appliance has been repaired properly and is ready for everyday use.
With Haelan, quality isn’t an extra – it’s how we work.
Drums that spin true again, leaks sealed, cycles running clean.
Cold chambers holding steady, compressors humming right, food staying fresh.
Electric oven/cooker repair restoring heat, safety, and performance.
Spray arms working hard, drains flowing free, dishes coming out clean.
At Haelan, we believe in straightforward pricing with no surprises. Our call-out fee and labour charges are fixed, clearly explained upfront, and non-negotiable. This allows us to provide consistent, fair pricing to every customer and maintain the high standards of service we’re known for.
By keeping our rates fixed, you’ll always know what to expect before work begins – no hidden costs, no last-minute add-ons, and no pressure. Any additional costs, such as required replacement parts, are discussed and approved before we proceed.
Our focus is on honest service, quality repairs, and complete transparency from the first visit to the final check.
Call in the morning, we’re there by afternoon when possible.
Years of training and real experience on every major brand.
We stand behind our work with a promise that holds.
Find answers about our repair process and what to expect from start to finish.
We aim for same day service on most calls made before noon. If we can’t reach you that afternoon, we will schedule the next available slot and confirm the time with you directly.
Our technicians work on all major appliance brands. Whether it’s a common model or something less typical, we’ve got the knowledge and parts to handle it.
We guarantee our repairs for a set period after completion. If the same issue returns within that time, we’ll fix it again at no charge.
Most repairs are completed on the first visit because we carry common parts. For rare components, we will source them quickly and return to finish the job.
We provide a quote before starting any work. Our pricing is straightforward with no hidden fees, and we will discuss options if a repair is not worth the cost.